Introduction
The R350 Social Relief of Distress (SRD) Grant, provided by the South African Social Security Agency (SASSA), is a critical financial aid program for individuals facing economic hardship.If your R350 grant application was declined, you have the right to appeal the decision. This guide outlines easy steps to submit your appeal online and increase your chances of approval.
Step 1: Visit the Official SASSA Website
Go to the official SASSA website at https://srd.sassa.gov.za. Always verify the web address to ensure you are accessing the official site.Step 2: Navigate to the Appeals Section
On the SASSA website, look for the “Appeals” or “Dispute Resolution” section.
This section provides guidelines, forms, and instructions for submitting your R350 grant appeal.Step 3: Submit Your Appeal Online
SASSA now allows online appeals through the Independent Tribunal for Social Assistance Appeals (ITSAA).✔ Go to the Appeal Portal: ✔ Enter Your ID & Phone Number (the same one used in your original application).
✔ Follow the Prompts to complete and submit your appeal.
Note: There is no need to fill out a physical form or submit documents unless specifically requested.Step 4: Track Your Appeal Status
After submitting your appeal, monitor its progress:
Online: Visit https://srd.sassa.gov.za and enter your ID number to check your status.
Call SASSA: Contact the toll-free helpline at 0800 60 10 11 for updates.
Email Support: Use grantenquiries@sassa.gov.za for appeal-related inquiries.Step 5: Follow Up if Necessary
If you don’t receive a response within 60-90 days, follow up with SASSA or the Independent Tribunal. Keep a record of your reference number and communication with SASSA for tracking purposes.Conclusion
Appealing a declined SASSA SRD R350 Grant is a straightforward process if you follow the correct steps.✔ Use the online appeal portal for faster processing.
✔ Check your status regularly to stay updated.
✔ Follow up if necessary to ensure your appeal is reviewed.
By staying informed and proactive, you can increase your chances of successfully overturning a declined application. For latest updates, always refer to https://srd.sassa.gov.za.