If your SASSA SRD grant application was declined, don’t lose hope—you have the option to apply for reconsideration. This guide will help you understand how the reconsideration process works, the conditions for applying, and what steps you need to follow to improve your chances of approval.
It’s important to note that you must use the latest SRD application form, which can be found on government websites and mobile apps.
Since the start of the COVID-19 relief grants, more than 2.5 million applicants have received payments, and the UIF verification process has been running smoothly. However, the government continues to update the system to ensure all eligible individuals receive their grants.
The UIF database update is expected to help more South Africans qualify for grants, food parcels, and other forms of social relief due to increased income limits.
Here are the SASSA reconsideration contact details for each province:
For the latest updates, visit SASSA’s official website or contact their helpline for assistance.
What is SASSA Reconsideration?
When your SRD or SASSA grant application is rejected, you can apply for reconsideration within 30 days. This requires submitting a new application with additional supporting documents.It’s important to note that you must use the latest SRD application form, which can be found on government websites and mobile apps.
The Reconsideration Process Explained
SASSA has announced that before applicants can appeal a rejection, they must go through the reconsideration process. The exact reason for a decline may not always be disclosed, but common causes include eligibility issues or outstanding verifications.Since the start of the COVID-19 relief grants, more than 2.5 million applicants have received payments, and the UIF verification process has been running smoothly. However, the government continues to update the system to ensure all eligible individuals receive their grants.
Key Update from SASSA:
SASSA has completed processing reconsideration applications from May 2020 to March 2022, and payments will follow. If your application was declined during this period and you did not apply for reconsideration, you will have to wait until the next application window opens.The UIF database update is expected to help more South Africans qualify for grants, food parcels, and other forms of social relief due to increased income limits.
How to Apply for SASSA Reconsideration
If your application is declined, you’ll need to apply for reconsideration by following these steps:Option 1: Online Application
- Visit the official SASSA website: https://srd.sassa.gov.za
- Click on the "Application for Reconsideration" tab.
- Enter your South African ID number and phone number.
- Follow the instructions to complete the reconsideration request.
Option 2: Phone Application
If you need assistance, you can call SASSA’s customer care at 0800 60 10 11.- Select Option 3 to speak with a consultant who will guide you through the reconsideration process.
Option 3: Email Application
You can also apply for reconsideration via email by contacting your provincial SASSA office. Be sure to include your full name, ID number, and a brief explanation of your request in the email.Here are the SASSA reconsideration contact details for each province:
| Province | Telephone | |
|---|---|---|
| Eastern Cape | 043 – 707 6335 | GrantsEnquiriesEC@sassa.gov.za |
| Free State | 051 – 410 8339 | GrantsEnquiriesFS@sassa.gov.za |
| Gauteng | 011 – 241 8320 | GrantsEnquiriesGP@sassa.gov.za |
| KwaZulu-Natal | 033 – 846 3400 | GrantsEnquiriesKZN@sassa.gov.za |
| Limpopo | 015 – 291 7509 | GrantsEnquiriesLIM@sassa.gov.za |
| Mpumalanga | 013 – 754 9446 | GrantsEnquiriesMP@sassa.gov.za |
| Northwest | 018 – 388 4006 | GrantsEnquiriesNW@sassa.gov.za |
| Northern Cape | 053 – 802 4919 | GrantsEnquiriesNC@sassa.gov.za |
| Western Cape | 021 – 469 0235 | GrantsEnquiriesWC@sassa.gov.za |
Final Thoughts
If your SASSA grant was declined, applying for reconsideration is a crucial step to getting another chance at approval. Make sure to apply within 30 days, submit accurate information, and keep checking your status.For the latest updates, visit SASSA’s official website or contact their helpline for assistance.